Need a truck but don’t want to deal with office hours? No problem! Thanks to the U-Haul app, you can now rent a moving truck 24/7, right from your phone. Whether it’s 7 a.m. or 10 p.m., U-Haul’s mobile pickup feature makes truck rental as easy as ordering takeout. Here’s everything you need to know about how to rent a U-Haul using the app—so you can skip the counter and get on the road faster.
Step 1: Download the U-Haul App
First things first—head to the App Store (for iPhone users) or Google Play Store (for Android users) and download the official U-Haul app. It’s free, easy to use, and packed with features beyond just truck rentals (like checking in, refueling instructions, and return processing).
Once it’s installed, create a U-Haul account or log in to your existing one. Make sure your contact info, driver’s license, and payment details are up to date.
Step 2: Find a 24/7 Pickup Location
Not all U-Haul locations offer 24/7 pickup, but many do—including StorRight Self Storage, your friendly local U-Haul dealer (shameless plug!). Just enter your location in the app and filter for 24/7 pickup availability. Choose the truck size you need, select your date and time, and reserve your rental. Make sure your location services are on, on your phone so it can tell you where your truck is!
Step 3: Mobile Check-In
When it’s time to pick up your truck, open the app and tap “Pick Up My Truck” under your reservation. You’ll be guided through a few steps:
- Confirm your identity (you’ll take a photo of your driver’s license and a selfie)
- Answer a few questions (e.g., emergency contact info)
- Verify the vehicle (the app will show you the truck assigned to you and where it’s parked)
Once everything checks out, you’ll get a word lock code to open the truck’s key compartment. Voilà! You’re in.
Step 4: Inspect Your Truck
Before hitting the road, take a few minutes to inspect the truck. The app will prompt you to document any existing damage by snapping photos. This step protects you and ensures you’re not held responsible for anything you didn’t cause.
Step 5: Hit the Road!
Once your photos are submitted and keys are in hand, you’re good to go. Whether you’re moving across town or hauling stuff to storage, the U-Haul app makes the process seamless—and stress-free.
Step 6: Easy Returns—Anytime
Done with the truck? Turn on your location so you know you’re going to the right spot and return it through the app, day or night. Just follow the instructions to park the truck, take photos, and drop the keys in the designated lockbox. You’ll get a confirmation once everything’s processed.
Renting Made Easy at StorRight Self Storage
At StorRight Self Storage, we love giving our customers convenient, flexible options—especially when it comes to moving. Whether you’re a night owl or an early riser, renting a U-Haul with the app means you’re in control of your schedule. No waiting. No paperwork. Just smooth moving.
Got questions? Call us or stop by—we’re here to help!